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Managed service providers: manage client workspaces from one login

Link client workspaces with their consent, open any client as an administrator, and see a roll-up of every client's score, findings, and endpoints.

  1. 1Dashboard → Clients → Add a client: enter the email of the client workspace's owner. They receive a request and accept it under Settings → Managed service provider. Nothing is linked without their acceptance. If the client isn't on Cybermatic yet, have them sign up first (a free scan is enough).
  2. 2Once linked, the Clients page shows each client's plans, security score, critical/high findings, protected endpoints (with silent and RTP-off counts), and last scan. Click Open to work in that client's portals — Posture, SIEM, and Endpoint Protection — as an administrator; a bar at the top shows which client you're in, with a one-click return to your own workspace.
  3. 3Every time your organization opens a client workspace it is recorded in that client's audit trail, and the client's owner can remove your access at any time from their Settings. You can remove a client from the Clients page.
  4. 4Your own workspace stays separate: your clients never see each other, and your findings, reports, and billing are yours alone. Each client keeps its own plan and billing.

Tip: Sort the Clients page by critical findings (the default) for a daily triage view across your whole book.

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