Managed service providers: manage client workspaces from one login
Link client workspaces with their consent, open any client as an administrator, and see a roll-up of every client's score, findings, and endpoints.
- 1Dashboard → Clients → Add a client: enter the email of the client workspace's owner. They receive a request and accept it under Settings → Managed service provider. Nothing is linked without their acceptance. If the client isn't on Cybermatic yet, have them sign up first (a free scan is enough).
- 2Once linked, the Clients page shows each client's plans, security score, critical/high findings, protected endpoints (with silent and RTP-off counts), and last scan. Click Open to work in that client's portals — Posture, SIEM, and Endpoint Protection — as an administrator; a bar at the top shows which client you're in, with a one-click return to your own workspace.
- 3Every time your organization opens a client workspace it is recorded in that client's audit trail, and the client's owner can remove your access at any time from their Settings. You can remove a client from the Clients page.
- 4Your own workspace stays separate: your clients never see each other, and your findings, reports, and billing are yours alone. Each client keeps its own plan and billing.
Tip: Sort the Clients page by critical findings (the default) for a daily triage view across your whole book.