Manage your account: email, password, profile, and MFA resets

Everything is self-service in Settings — no support ticket needed.

1. 1Change your name or company: Settings → Account & profile → edit and Save. Reports and Cybermatic Copilot pick up the new company name automatically.
2. 2Change your sign-in email: Settings → Account & profile → Sign-in email → enter the new address → we email a verification code to the NEW address → confirm. Your MFA codes, account recovery, and workspace all follow the new email automatically.
3. 3Change your password: Settings → Account & profile → Change password (you'll need your current one). Forgot it entirely? Use Forgot password on the sign-in page instead.
4. 4Reset or remove your authenticator app: Settings → Sign-in & security → Authenticator app → Reset (new QR) to enroll a new phone, or Remove to drop it — you'll be guided through setting up a new one at your next sign-in (two-factor authentication is required on every account).
5. 5Add or remove passkeys any time in Settings → Sign-in & security. Locked out of everything? Email info@cybermatic.ai and we'll verify your identity and reset your sign-in methods.